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Industrial Relations Make IT - Qualifications

Occupation Description

Manufacturing, like all industries, is in a constant state of development in almost every aspect of its operations. Today's manufacturing workplaces, with their ever-increasing adoption of new technologies, are changing rapidly also, and so too are the industrial relationships between business and their employees. Industrial relations officers manage employment conditions and related issues.

Industrial relations officers aim to encourage employees and employers to work towards effective organisational practices.

Industrial relations officers may …

  • advise on the operation of industrial awards and agreements
  • undertake negotiations on rates of pay and conditions of employment for employees and employers
  • develop and administer policies on different employee classifications, wage structures and related matters
  • establish and maintain good relationships between employers and employees
  • examine and attempt to resolve industrial disputes and grievances in the workplace, e.g. by acting as the management representative in discussions with trade unions about the effects of technological change on the duties of employees in a manufacturing workshop
  • study and interpret relevant industrial legislation (the laws formulated by parliament to control industrial practices in the workplace)
  • advise others on the proper procedures for carrying out negotiations and on the special regulations relating to employment and salary agreements
  • conduct research into particular industrial relations issues (e.g. the effects of changes in work practices on productivity)
  • represent an industrial group as a representative before industrial tribunals
  • advise or, develop and negotiate enterprise-based agreements
  • The work of industrial relations officers varies according to where they are employed. Those working for organisations with a large workforce aim to minimise industrial disputes by acting as a communication link between management and employees. Those working for employer associations or trade unions aim to protect the interests and maximise the benefits of the group they are representing.

    Personal Requirements

    You should

  • possess good communication skills
  • be interested in people
  • have discretion when dealing with confidential information
  • possess good interpersonal and professional communication skills
  • possess good conflict resolution skills
  • be willing to work within rules (legislative and legal)
  • Environment

    Industrial relations officers will work both in an office environment and on the factory floor. In a large manufacturing organisation they will usually consult form time to time with both management and employees.

    Training

    To become an industrial relations officer you usually have to complete a Diploma of Business (Human Resources) (or similar).

    Of course, with experience, and possibly further training, you can continue to progress further along a career pathway that could see you in a number of senior management positions.

    Diploma of Business (Human Resources)

    Earnings, Job and Employment Prospects

    For detailed information about earnings, job and employment prospects for this occupation, go to the Australian JobSearch Careers page and click on Job Outlook .

    Printed Resources

    The INFOSHEET PDFs provide information about the Manufacturing Industry and its various sectors and occupations. To view and print these documents click RESOURCES (you will need to have Adobe Reader ® installed).

    Where Can I Go From This Job?

    To find out more about potential Manufacturing career possibilities click PATHWAYS.

       
       
       
       
       
       
       
       
       
       
       
       
       
       
       
       
       
       
    Manufacturing Skills Austrlia
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